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Head of VIP Job iGaming Company B2C

Type:
B2C
Sector:
VIP
Sphere:
iGaming
Location:
Remote
Location:
Remote
Ref:
SC-20210107-01
Listed on:
January 7, 2022

Location: Remote, any time zone

About the Hiring Company (B2C):

We are a consulting firm that offers a wide range of cutting-edge information technology solutions to growing businesses in order to keep up with the constantly changing marketplace.

    Job Description:

    • Responsible in increasing the company’s revenues by acquiring, retaining and reactivating VIP Players.
    • Analysing the VIP journey, identifying key touch points in the customer's interaction with the site to optimize customer activation & retention.
    • Increase and retain the VIP customer base by identifying and executing new initiatives and technology, products, promotions and rewards programs
    • Monitor competitor activity and realign initiatives to ensure a strong position in market.
    • Implement, communicate and review corporate marketing communication to various VIP segments to ensure accuracy of information and alignment with the company’s strategic objectives. 
    • Establish and maintain direct relationships with VIP customers, and to identify and execute opportunities for customer acquisition and retention, with a view towards maximising profitability and growth of the company
    • Works across all teams within the VIP Department to identify challenges and to ensure that they are aware of all outputs, results and recommendations
    • Acts as the first point of contact for all departmental VIP inquiries

    The Successful Candidate:

    • 5+ years of VIP Manager Gaming experience with 4+ years as Manager or Department head 
    • Proven marketing and sales skills (online and offline)
    • Needs to have European market iGaming experience
    • Strong background as VIP manager
    • Ability to deal effectively with people and communicate clearly in non-technical language
    • Superb research skills and proven leadership skills
    • Cultural awareness to support international teams and ability to keep up with technologies and networking trends
    • Preferably European national
    • Managerial experience
    More details
    Listing from
    Recruitment: SmartRecruitment.Com
    Breakdown
    About us

    SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. 

    Head of VIP Job iGaming Company B2C

    Type:
    B2C
    Sector:
    VIP
    Sphere:
    iGaming
    Location:
    Remote
    Ref:
    SC-20210107-01
    Listed on:
    January 7, 2022

    Location: Remote, any time zone

    About the Hiring Company (B2C):

    We are a consulting firm that offers a wide range of cutting-edge information technology solutions to growing businesses in order to keep up with the constantly changing marketplace.

      Job Description:

      • Responsible in increasing the company’s revenues by acquiring, retaining and reactivating VIP Players.
      • Analysing the VIP journey, identifying key touch points in the customer's interaction with the site to optimize customer activation & retention.
      • Increase and retain the VIP customer base by identifying and executing new initiatives and technology, products, promotions and rewards programs
      • Monitor competitor activity and realign initiatives to ensure a strong position in market.
      • Implement, communicate and review corporate marketing communication to various VIP segments to ensure accuracy of information and alignment with the company’s strategic objectives. 
      • Establish and maintain direct relationships with VIP customers, and to identify and execute opportunities for customer acquisition and retention, with a view towards maximising profitability and growth of the company
      • Works across all teams within the VIP Department to identify challenges and to ensure that they are aware of all outputs, results and recommendations
      • Acts as the first point of contact for all departmental VIP inquiries

      The Successful Candidate:

      • 5+ years of VIP Manager Gaming experience with 4+ years as Manager or Department head 
      • Proven marketing and sales skills (online and offline)
      • Needs to have European market iGaming experience
      • Strong background as VIP manager
      • Ability to deal effectively with people and communicate clearly in non-technical language
      • Superb research skills and proven leadership skills
      • Cultural awareness to support international teams and ability to keep up with technologies and networking trends
      • Preferably European national
      • Managerial experience

      More details
      Listing from
      Recruitment: SmartRecruitment.Com
      Breakdown
      About us

      SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts.