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Account Manager B2B

Type:
B2B
Sector:
Account Management
Sphere:
iGaming
Location:
Taiwan
Location:
Taiwan
Ref:
SC-20220607-03
Listed on:
June 7, 2022

Location: Taiwan (Hybrid)

Within the Operations Team, the Account Manager aims to create long-term, trusting relationships with key customers. They are accountable for all communications between the business and its clients. Ultimately aiming to grow revenue for the business, they will maximise the use of our software and back office tools whilst looking to upsell our product suite where possible.

Liaising daily with the customers, the Account Manager will also manage critical escalations and collate feedback from the customer and the market in general to feed back into the Operations and Product teams.

Job Description:

  • Act as the main conduit between the clients and the business in all matters.
  • Identify new business opportunities with existing clients
  • Collate and assess client product requests and feedback into internal teams
  • Forecast, track and analyse Key Performance Indicators
  • Propose commercial incentives for growth
  • Manage critical escalations between the business and the client

The Successful Candidate: 

  • 1-2 years’ experience in the online gaming industry
  • Previous work experience in a similar Operations role
  • Good understanding of key performance indicators in online gaming industry
  • Ability to influence key decision makers at executive and C-level
  • Ability to work in a fast-paced environment and adapt quickly to the business needs
  • Strong negotiation and presentation abilities
  • Excellent interpersonal and communication skills (written and verbal)
  • Strong organizational skills
  • Attention to detail
  • Project Management skills
  • Bilingual in written and spoken Chinese and English
  • Ability to speak and write another language (e.g., Thai, Vietnamese, Indonesia, Japanese,Korean) would be a plus
More details
Listing from
Recruitment: SmartRecruitment.Com
Breakdown
About us

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming, Crypto & Fintech experts globally. 

Account Manager B2B

Type:
B2B
Sector:
Account Management
Sphere:
iGaming
Location:
Taiwan
Ref:
SC-20220607-03
Listed on:
June 7, 2022

Location: Taiwan (Hybrid)

Within the Operations Team, the Account Manager aims to create long-term, trusting relationships with key customers. They are accountable for all communications between the business and its clients. Ultimately aiming to grow revenue for the business, they will maximise the use of our software and back office tools whilst looking to upsell our product suite where possible.

Liaising daily with the customers, the Account Manager will also manage critical escalations and collate feedback from the customer and the market in general to feed back into the Operations and Product teams.

Job Description:

  • Act as the main conduit between the clients and the business in all matters.
  • Identify new business opportunities with existing clients
  • Collate and assess client product requests and feedback into internal teams
  • Forecast, track and analyse Key Performance Indicators
  • Propose commercial incentives for growth
  • Manage critical escalations between the business and the client

The Successful Candidate: 

  • 1-2 years’ experience in the online gaming industry
  • Previous work experience in a similar Operations role
  • Good understanding of key performance indicators in online gaming industry
  • Ability to influence key decision makers at executive and C-level
  • Ability to work in a fast-paced environment and adapt quickly to the business needs
  • Strong negotiation and presentation abilities
  • Excellent interpersonal and communication skills (written and verbal)
  • Strong organizational skills
  • Attention to detail
  • Project Management skills
  • Bilingual in written and spoken Chinese and English
  • Ability to speak and write another language (e.g., Thai, Vietnamese, Indonesia, Japanese,Korean) would be a plus

More details
Listing from
Recruitment: SmartRecruitment.Com
Breakdown
About us

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming, Crypto & Fintech experts globally.